What services does MedXplore offer?
MedXplore specializes in providing comprehensive medical tourism services, including personalized medical care, travel assistance, accommodation booking, secure payment processing, and tourism recommendations.
How can I request a consultation?
Simply reach out to us via email to schedule a free consultation with our team. We’ll guide you through the process and address any questions or concerns you may have within one business day.
What type of accommodations are available?
We work with a curated list of top-rated hotels, ensuring comfort and convenience for our patients during their stay in South Africa.
How do I handle payments for medical procedures?
We offer online secure payment options, utilizing the latest security technologies to ensure your transactions are safe and convenient. Currency conversion is no longer a hassle with our streamlined payment process.
How long should I plan to stay in South Africa for my medical treatment?
The recommended duration of stay varies depending on the type of procedure. Minor procedures typically require 7-10 days, while major procedures may require 2-3 weeks for optimal recovery. Your medical facilitator will provide personalized guidance based on your specific needs.
What post-operative care can I expect?
After surgery, patients will remain under our care in Cape Town until fit to travel. Our team provides 24/7 assistance, including transportation, document translation, and ongoing follow-up for up to 6 months after your return home.
What additional services are included in the package?
In addition to medical care, we offer a range of complimentary services, including airport escorting, transportation, personal interpreter assistance, travel insurance, touristic recommendations, and streamlined administrative support.